Your Project is Scheduled
We look forward to serving you tomorrow.
Pre-Flooring Removal & Installation
The First Morning: Our Advanced Flooring Removal (AFR) team will arrive between 9:00 AM and 10:00 AM to begin preparation. This time is used to prep the work van and gather necessary materials.
Coordination: Unless other arrangements were made, please be onsite the first morning to walk the job with us and confirm the scope of work to be performed.
Schedule: After the initial walkthrough, your lead AFR specialist will discuss daily start times with you. Some clients prefer we start earlier or later than others, and we strive to accommodate your schedule.
Customer Responsibilities
To ensure a safe and efficient process, please review the requirements based on the service basis you selected: “Empty” or “Occupied”.
Option A: “Empty”
This status means the workspace is completely ready for work upon our arrival.
- Applicable for new construction with no furniture.
- Or, you have made prior arrangements to have all furniture removed from the workspace.
Option B: “Occupied”
This status means the AFR team will handle moving your large furniture. However, you must prepare the following:
- Remove all bedding/linens.
- Clear all closet floors.
- Clear floors of small loose items.
- Clear tables of knickknacks and breakables.
Completion & Payment
The Final Walk-Through
Upon completion of the project, we ask that you be present to walk the job with your lead AFR specialist. If there are any issues, please address them during this time so we can resolve them immediately.
You will be asked to sign off on the completion and satisfaction of the job. (Note: Signing off does not mean we won’t acknowledge or help with problems that may arise in the future—we stand by our work).
Final Payment
We have made the payment process seamless. You do not need to worry about paying on the spot.