The 9:00 AM Standard
Your Pre-Arrival Prep Checklist
Ensure a Flawless Start. How to Prepare Your Home for Our Arrival Window.
Your Project is Scheduled
We look forward to serving you. Please review the checklist below before our arrival.
Pre-Flooring Removal & Installation
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The First Morning
Our AFR team will arrive between 9:00 AM and 10:00 AM. This initial time is used to prep the work van, secure the perimeter, and gather necessary materials for proper containment.
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Coordination
Unless other arrangements were made, please be onsite the first morning to walk the job with us and confirm the exact scope of work to be performed.
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Daily Schedule
After the initial walkthrough, your lead AFR specialist will discuss daily start times with you. We strive to accommodate your schedule, whether you prefer earlier or later starts.
Customer Responsibilities
To ensure a safe, efficient, and dust-contained process, please review the requirements based on the service basis you selected: Empty or Occupied. Planning to be home during the job? Read can you stay home during tile removal for how to prepare.
The workspace is completely ready for work upon our arrival.
- ✓ Applicable for new construction with no furniture.
- ✓ Or, you have made prior arrangements to have all furniture removed from the workspace entirely.
Our team will handle moving your large furniture. However, you must prepare the following prior to our arrival:
- ! Remove all bedding and linens.
- ! Clear all closet floors completely.
- ! Clear floors of small loose items (toys, shoes, rugs).
- ! Clear tables, dressers, and counters of knickknacks and breakables.
Completion & Payment
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The Final Walk-Through
Upon completion, we ask that you be present to walk the job with your lead AFR specialist. If there are any issues, please address them at this time so we can resolve them immediately. You will be asked to sign off on the completion and satisfaction of the job.
Note: Signing off does not mean we won’t acknowledge or help with problems that may arise in the future — we stand by our Gold Standard work.
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Final Payment Protocol
We have made the payment process seamless. You do not need to worry about paying on the spot. You will receive an official invoice via email from our office, sent in the exact same format as your original estimate.
Frequently Asked Questions
What does an Occupied service status mean?
An Occupied status means our team will handle moving your large furniture. However, the homeowner is responsible for removing all bedding, clearing closet floors, removing small loose items, and clearing tables of all breakables before we arrive.
